Privacy

The short version

Lokal is a till and stock book for small shops. It keeps what a shop needs to sell, count stock and see what it made, and nothing it does not need. We do not sell information about you or your shop to anyone, and we do not show advertising.

What we keep about you

• Your phone number, if you sign in by phone. It is your identity in Lokal and where your sign-in code is sent. We do not send anything else to it.
• Your name and email address from Google, if you sign in with Google. That is all Google gives us. We ask for nothing else, and we never see your Google password.
• Your name, if you enter one, and the language you chose.
• Which shops you belong to, your role in each, and when you last used Lokal.

What we keep about a shop

Everything the shop puts in: items and prices, stock counts, sales and refunds, customers and their orders, suppliers and deliveries, and the people who work there. This is the shop’s own record. It belongs to the shop, and the shop’s owner can ask for a copy of it or for it to be deleted.

Who can see what

• Inside a shop, what you see depends on your role. A cashier sees prices but never what the shop paid. An owner sees everything about their own shop and nothing about anyone else’s.
• Other shops cannot see your shop’s records. This is enforced in the database, not just on the screen.
• Customers see only what a shop chooses to put on the marketplace: an item, its price, a photo, and the shop’s name and area. Nothing else.
• We (the people who run Lokal) can look at a shop’s data only to fix a problem or when a shop asks us to, and every such look is recorded.

Where it lives

Lokal’s data is stored with Supabase in the European Union (Frankfurt). Sign-in codes by SMS are delivered through AfroMessage, an Ethiopian SMS provider, which sees your phone number and the code and nothing else. Sign-in with Google is handled by Google under Google’s privacy policy. The app itself is served by Vercel.

What we do not do

• We do not sell, rent or share your information with advertisers.
• We do not send marketing messages to your phone or email.
• We do not read your customers’ messages or track you outside Lokal.

Your choices

You can change your name and language in Settings. A shop owner can remove staff, and can ask us to export or delete the shop’s data. If you want your own account removed, write to us and we will do it. A record of sales you rang up stays with the shop, because it is the shop’s sales record, but your name is taken off it.

Contact

Questions, corrections, or a request about your data: nitsuhdemissew21@gmail.com.